Enable 2-Factor Authentication on your Instaclustr Account

Two-factor authentication uses both your password (something you know) and a one-time password generated by an app on your smart-phone (something that you possess) to secure your Instaclustr account.


Before you start, you will need an OTP password app. We suggest one of the following:

Suggested Apps

App Store

Google Play Store

Windows 10 Mobile
Windows Store

OTP Auth ¹ ² ³
Roland Moers

Google Authenticator
Google, Inc.

Microsoft Corporation

Google Authenticator ¹ ²
Google, Inc.

FreeOTP Authenticator
Red Hat, Inc.


Tofu Authenticator ¹ ²
Calle Erlandsson



Sophos Authenticator ¹ ²
Sophos GmbH

Sophos Authenticator
Sophos GmbH


Search for “TOTP” on the App Store for more apps.

¹ Compatible with iPhone & iPod Touch.

² Compatible with iPad.

³ Offers Apple Watch app.

Search for “TOTP” on Google Play for more apps.

For Android devices not utilizing Google Play services, search for “TOTP” on the device manufactures' store.

Search for “TOTP” on the Windows Store for more apps.


Steps to Enable:

1. Log onto the Console and select the User tab:



2. Click the Enable button next to Two-factor Authentication:



3. Scan the QR code with your favourite TOTP app, enter the generated code and click Verify & Enable button to confirm.



4. If 2FA is successfully enabled on your account a confirmation message will appear:



Logging in

Once 2FA is enabled on your account, you will need to enter both your password AND the code generated by your OTP app:




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